Revolutionized Cleeja Insurance Agency's digital presence and internal operations. Conceptualized, designed, and deployed core website as the primary client interface. Identified opportunities for digital transformation and efficiency improvements. Automated processes, optimized workflows, and enhanced productivity. Provided training and ongoing support for effective solution utilization. Contributed to agency growth and competitiveness in a dynamic insurance market

Spearheaded the development and implementation of a customized ERP system tailored to company needs during my internship at Pentacom Consultancy Limited. Collaborated closely with stakeholders to gather requirements, define project goals, and ensure alignment with organizational objectives Successfully delivered the custom ERP system, demonstrating technical proficiency, project management skills, and the ability to drive innovation

Spearheaded the development and implementation of a WhatsApp marketing program at SoftIQ Technologies, leveraging innovative strategies to send 1500 marketing messages daily. This initiative significantly enhanced efficiency and revolutionized the company's approach to engaging potential leads and clients, establishing a new standard in sales and marketing effectiveness. Played a pivotal role in the technological advancement of SoftIQ Technologies by single-handedly creating APIs that integrated MPESA and BANK APIs with Odoo. These APIs facilitated seamless financial transactions and data synchronization, optimizing operational workflows and enhancing overall business productivity. Designed and implemented a biometrics attendance API at SoftIQ Technologies, tailored to seamlessly integrate with Odoo. This solution not only streamlined attendance management but also reinforced data accuracy and security, contributing to enhanced operational efficiency and client satisfaction. Provided comprehensive technical support to SoftIQ Technologies' clients, ensuring prompt resolution of issues and effective utilization of software solutions. This proactive approach not only fostered strong client relationships but also bolstered the company's reputation for delivering exceptional customer service and support. Took full responsibility for managing SoftIQ Technologies' servers and networks, ensuring their smooth operation and security. This role involved proactive monitoring, maintenance, and optimization of IT infrastructure, contributing to enhanced reliability, performance, and data integrity across the organization.